More great stuff from Michael Zimbalist

by Andy Atherton
February 22nd, 2010

Another great article from Michael Zimbalist in this week’s Ad Age, echoing many of the themes we discuss on this page.

A very smart publisher indeed!

 

It’s Time For The Futures Exchange

by Andy Atherton
February 22nd, 2010

A quick post to direct readers to today’s guest article for AdExchanger.  It will be pushed to the broader AdExchanger audience tomorrow in John’s roundup, but I wanted our readers to have a “sneak peek” to get the dialog started.

As always, I am very interested in your thoughts and comments.

 

The (Ad) World is Flat

by Andy Atherton
February 15th, 2010

I wrote a recent post in which I outlined our view on convergence in the online media market.  At a high level, we believe there are two major forces at play in the media market:  (a) increasing standardization of “online” media formats and (b) device convergence blurring the lines between what are today thought of as “online” and “offline” media.  Because of these forces working in parallel online display, online video, mobile display, TV, print and even billboards end up not that far down the line as one big (huge) 12-figure market.

In addition to expanding the market for online players, these twin consolidating forces will drive several broad and related trends:

  • Trend 1: Niches Vanish. Differentiated solutions for big, general problems will drive the most value (for customers, companies and investors) in this future, merged media marketplace.  That means focusing less on the medium and more on the customer’s business objectives, solving problems that exist in and across all media.  Solving format-specific problems will mean limited opportunity, as it will increasingly be the case that relatively small improvements within the pool of media that has already converged will be more important than even a major breakthrough in a specific medium that has yet to be “plumbed to the main line”.  And while we’re on the topic, that plumbing itself is more trade than investment.  It can create speculative value in the short-term, but gets marked to zero quickly as industry-driven, open standards emerge.
  • Trend 2:  “Good” gives way to “Best”. Building on the notion that niches vanish, the bar will quickly rise for what capabilities qualify as “differentiated”.  This dynamic echoes globalization.  In a global market, the best athletes (literally and figuratively) can earn dramatically more than the best athletes from previous generations.   However, those with less differentiated skills are increasingly marginalized – there’s a reason why millions of manufacturing jobs have moved to China.  As best of breed vendors in each medium begin to jump format boundaries and compete aggressively in a converged media pool, only the strongest, most customer-centric solutions will survive.
  • Trend 3: Higher Technology Hurdles. Scalable differentiation requires technology, so this rising tide of convergence also raises the bar sharply for technological sophistication.  As Warren Buffet famously said, when the tide goes out you see who has been swimming naked.  Well, as this tide comes in you’re going to see a lot of folks who can’t swim at all sink to the bottom, surprised by the speed at which the water rises.  For example, there was a time when a network could be run as a bucket shop, substituting hustle and excel for real technology.  That model won’t float in the media mainline.

So who wins in this world?

  • Data and Data Infrastructure. Information and insights are always valuable, and become ever more valuable as size of the spend across which you’re deploying them expands.  As more and more media becomes effectively “online” media and thus more dynamically targetable, the value of targeting technology and data itself increases.  This will benefit targeting technology providers like Blue Kai and Exelate, but will also benefit data owners like Acxiom, Facebook and Expedia.
  • Measurement. While I believe online media have over-emphasized measurement relative to other elements of the online media value proposition, this is a moot point in a converged media world.  It is true that measurability is a particular strength of online media so as more media comes “online” it will create opportunities for measurement vendors like Nielsen, comScore and Vizu to innovate, expand and drive increasing value for customers.
  • Supply  Side Platforms (SSPs). The fact that it will be technically possible for an increasing number of players to join this media mainspring does not mean each of them will have the knowhow and capability to do so competitively.  There is a space to help the “supply side” players– content owners and media companies – connect into the media mainspring, and make the most of it.  Folks like Rubicon and Yieldex have opportunities here, although the technology bar will be particularly high in this space.
  • Demand Side Platforms (DSPs).  Finally, we come to the “demand side” – the buyers of media. Last, but by no means least as demand drives the market.  Similar to the supply side there is a space for broad platforms to help manage and optimize campaigns over a diverse and complex online media inventory landscape.  As I have previously mentioned, there are fundamental differences between technology required to service DR objectives in the spot market and technology required to service Brand objectives in the futures market.  Most of the energy here has been focused on the DR/Spot side, but we’re going to see that change rapidly as major consumer brands get into the game for real.   For DR/Spot, Turn and Efficient Frontier are well-positioned and aggressively pursuing this opportunity.  Appnexus also has an interesting “meta-DSP” play.  For Brand/Futures, Brand.net is the clear leader, with market leading technology and strong customer traction.

Winners mean losers and the main theme in the “loser” category is the ad network shakeout – widely and frequently predicted over the last 5 years – finally materializing.  Here we go:

  • Single-Format Players. Those players whose businesses are built primarily on execution in one format and who don’t have best of breed capabilities that are broadly applicable to all media will wither without the shelter provided by format barriers.
  • Naked Swimmers. Demand side players that have substituted people for technology will get increasingly squeezed between agencies and exchanges.  Supply side players will find themselves with stiff competition from large exchanges in providing more/easier functionality for publishers.
  • Non-Aligned Exchanges. Between Google and Yahoo!, the market already has more than enough basic spot-market transactional capability.  Microsoft will likely also make an additional acquisition to accelerate their internal efforts, but once it does the music will have stopped.  With these huge, technically sophisticated, players already ramping quickly it’s too late for new entrants.  Only one current player will get picked up, and the rest better have a very strong DSP or SSP option or they’ll find their game over.

While this next wave of evolution poses serious challenges to many current players, it unlocks tremendous opportunities for those players with the right capabilities to ride the wave.

As always, I welcome your thoughts and comments.

 

What is the definition of “Online Display”?

by Andy Atherton
February 3rd, 2010

I recently explained why the IAB’s new video ad serving standard (“VAST” for short) will have a huge impact on the online video ad market by breaking down format barriers.  Online video advertising competition is increasing rapidly as the most sophisticated display ad networks ramp up video efforts aggressively.  That article generated energetic discussion, with virtually everyone, even incumbent video ad networks, agreeing with the fundamental thesis of convergence.

As it happens, I wrote that piece on the way to CES.  Right after my co-founder, Elizabeth’s panel discussion we were approached by the CEO of a Digital Out Of Home (DOOH) network.  His question:  is Brand.net buying DOOH inventory?  Our answer to him:  it’s lack of standards, not lack of business potential, which prevents us from seriously considering it.   Our next thought:  it’s time to write about a topic we discuss frequently with our investors and industry analysts:  accelerating online media format standardization and accelerating media convergence (the ever-blurring line between what is “online” and what is “offline”) are working together to create a financial opportunity in the online display market that is even bigger and growing even faster than they think.

While online media advances rapidly, hardware, telecom and content providers are moving just as aggressively in “IP enabling” TVs and other consumer electronics devices to take advantage of new technical possibilities and to accommodate quickly evolving user habits.  This isn’t just the usual future-state pronouncements from technology titans like Microsoft.  For example, mass-market consumer retailers are changing up their offerings quickly too.  Consider Best Buy’s recent announcement that all web-connected TVs it sells will come with a subscription to a Best Buy library of content.

So when you’re sitting on your couch, looking at your 50” flat screen TV on the wall, watching a show that is streaming from Best Buy through your internet connection and you see an ad, does the “offline advertising” cash register ring somewhere or the “online advertising” one?

The (literally) 11-figure question is: will the bigger catalyst for “driving TV budgets online” be (a) online ad technology / format innovation or (b) consumer device evolution and usage blurring to the point where “online content” becomes impossible to distinguish from “offline content”.  You guessed it – we vote (b).

Of course it doesn’t stop at just TV and Online Video.  All digital media comes together.

I started this piece with a DOOH executive asking us about partnership opportunities.  Many DOOH devices are already IP-enabled and that percentage is growing rapidly. Network owners should follow the IAB’s lead, standardize DOOH ad units and serving protocols and watch the money flow!

And how long will mobile remain a hodgepodge of complex and proprietary advertising standards?  Not long.  Apple (true to form) blazes the trail to the future here:   when you’re browsing the web on your iPhone, where do you think the display ads you see are being served from?  Answer:  in most cases, the exact same systems that serve them when you’re browsing on your PC.   Sure there are some issues with Flash compatibility, but the direction is clear; format barriers are falling.

Surprised?  You shouldn’t be.  Mobile offers powerful capabilities for hyper-local, hyper-timely offers, but geographic and temporal targeting are not new concepts in online advertising (or in “offline” advertising for that matter).  Why should we need a whole separate “stack” just to deliver an ad to a different device?    The new iPad makes the distinction between “mobile device” and “computer” melt away even further.   The Apple example will evolve rapidly from exception to rule, particularly as more encouraging performance data emerges.

So as with video serving standards, the question of the digital marketplace coming together isn’t “if” but “when”.    More and more devices will become IP-enabled with increasing degrees of standardization to take advantage of the financial opportunity.  Online advertising will grow bigger and faster as advertisers can more seamlessly trade off serving offers against the right consumer on the right device, managing cross-channel campaigns in an ever more integrated way.    The definition of “Online Display” will broaden dramatically, essentially encompassing all graphical advertising regardless of format, size or screen/device.

We’d love to hear your thoughts on which capabilities will be most valuable in this fast-approaching merged media world, and who in the current crop of advertising players possesses them.  I look forward to sharing your thoughts, and my own, in an upcoming piece.

As I have mentioned previously, the next 12-36 months will be exciting indeed.

 

Coming Full Circle

by Elizabeth Blair
February 1st, 2010

While it’s a close contest, I think I was the most excited Brand.netter with our Video launch today. 

I left my job doing M&A in the New York magazine publishing industry, and moved West to join the internet industry (Yahoo!), early in 1998.  Why? Living in Manhattan, reading Seventeen, Modern Bride and American Baby for work by day, and Red Herring and Business 2.0 for fun at night, it was clear Change Was Coming.  The internet had jumped the early adopter fence, and the way audiences consumed content was going to change dramatically.   Silicon Valley would provide the technology for that change.  But one thing wasn’t changing – advertisers’ need to reach consumers as they make lifetime Brand connections – the tweens, teens, brides and moms.

“Content” and “Monetization” are the essential elements of all media.  I’ve always been a monetizer at heart.  Not creating the coolest news, information, entertainment, and communications products for millions of people to use, but finding a way to pay for it.  

I’m often jealous of the internet content folks, who always have been way out ahead of the monetizers.  At Yahoo! we were at least blazing the trail to bring online the megabrands that need to reach tweens, teens, brides, moms and more.  But there weren’t many others making much headway creating content and business environments that made sense for brand advertising. 

Then, seven or eight years ago Overture caught fire monetizing search – and Google jumped in.  Mission Accomplished?  Yes for Search.  But for those of us who love great content, and know it takes Brand advertising to support it (and that Brands really want to support it, by the way) declaring victory seemed premature. 

Entrepreneurs leave big companies to put their passions to work.  My passion:  I want a world of fantastic content we can consume when and how we want it, on whatever device we own or are testing out that day at the Apple Store.   

So, today, I am excited and proud to be launching our Video offering with Unilever’s I Can’t Believe It’s Not Butter.  Back with the tweens, teens, brides and moms, where and how they want their content now, with Silicon Valley technology making it possible.  Coming full circle, and just getting started.

Find me on twitter: @eb_brandnet

 

Microsoft gets it

by Andy Atherton
January 26th, 2010

More great stuff from Microsoft’s Young-Bean Song at the OMMA performance show Monday in San Francisco.  Microsoft has made no secret of the fact that they are focused on the brand advertising market and clearly the push continues.

I would encourage you to watch the embedded video of Young-Bean’s talk.  The content is fantastic and well-delivered, particularly the planning example at the end.  Building from earlier Atlas Institute research, Young makes the argument for the utility of offline metrics for online Brand campaigns.  I couldn’t agree more.  Reach, composition and pricing guarantees that back into guaranteed GRPs, TRPs and CPPs are exactly what online Brand advertisers need for cross channel planning.  As he points out, ROI tradeoffs happen throughout the funnel, but that shouldn’t always mean just “CPA”.

The discussion about the importance of complete attribution models vs. the too common last click / last view approach, while also not new, is very much worth hearing again (and again).  Working – and measuring – the full funnel is just as important online as offline.

Microsoft understands this market extremely well.  Don’t underestimate them.

 

Rethinking Retargeting

by Andy Atherton
January 18th, 2010

Just a quick post to make sure folks saw Richard Frankel’s article today on AdExchanger.

A couple solid, related tidbits in there.

The first point is about attribution.  Richard cautions that retargeting often “steals” attribution from other tactics unless careful steps are taken to prevent it from happening.  DR tactics stealing attribution from upper-funnel tactics is an important topic on which we have written before.  As we mention in that article, it’s also the subject of an entire body of work by Microsoft’s Atlas Institute.

The second point is about the importance of finding new prospects and customers, not just retargeting old ones.  This difference between “demand creation” and “demand fulfillment” (as Forbes.com’s Jim Spanfeller has somewhat famously put it) is something that needs to be understood and carefully considered when developing a comprehensive marketing and media strategy.

As online media marches past a 30% share of total media consumption, new technologies are eroding offline media like TV and print.  Both demand fulfillment and demand creation budgets alike must follow consumers online.

 

Online Video: Our Opportunity is VAST

by Andy Atherton
January 11th, 2010

In my guest article today in Ad Age, I state that the IAB’s new video ad serving standard (“VAST” for short) has serious implications for video-only ad networks (e.g., Tremor, Brightroll, etc.) for two reasons:

1. A significant portion of the engineering work in which the incumbents have invested enormous time and money will effectively be marked to zero by the market

2. Existing, technically sophisticated display ad networks will enter the video market quickly and effectively.

To be clear, when i say “video”, I’m not talking about in-banner video or overlays, “bugs” etc.  I am talking about :15 and :30 second pre-, mid- and post-roll video.  This is the video advertising format where the environment is most similar to TV and the creative is directly transferrable from TV.  As such, it represents >90% of advertiser demand for online video and will continue to be the lynchpin in moving TV budgets online.  VAST effectively hits the “reset” button on this market in 2010 and while many current players will face serious trouble, for some companies this is an enormous opportunity.

Brand.net is one of those companies.  Melissa, Elizabeth and I have been astonished how often and emphatically during the past year the top agencies, as well as Top 100 advertisers directly, have asked us to extend our market leading brand display platform capabilities (SafeScreen, SmartScale, etc.) to video.  So our sales force is out taking orders for a platform extension that does just that.

Top 100 advertisers want online video to explode as an advertising medium.  It’s the obvious, and (to stay in front of their target audiences) necessary, successor to the $60B they spend on sight, sound and motion brand-focused TV buys each year.   But today’s video ad networks simply don’t provide the brand-focused capabilities Top 100 advertisers require.   What have they told us for the past year they want from online video?  The ability to guarantee Quality, Scale and Value.

Music to our ears.  Stay tuned.

 

Why is DoubleVerify burying its big news with a December 23rd press release?

by Andy Atherton
December 29th, 2009

PR experts use a trick when they need to release news they really don’t want covered broadly, peer reviewed or scrutinized.  The trick: drop the announcement when everyone is focused on other things.  The Friday afternoon before a long weekend and the last business day before a major national holiday are prime dump days.  The Bush White House used this tactic to announce Koran abuse at Gitmo and the indictment of Scooter Libby.  Celebrities routinely use it to announce divorces or rehab stints.

And on December 23rd, just as the media world shut down for Christmas, Double Verify (DV) used it to announce its new “BrandShield” solution.  Of particular note in DV’s release is that it seems to imply (the wording is quite cagey) that DV can perform page-level quality filtering on “nearly 100% of impressions”, even when ads are served within iframes, by effectively “seeing through” the iframes to determine “which…page the ad is actually delivered on”.
Taken at face value, this sounds like a huge advance in page-level quality filtering technology, which obviously requires page-level visibility to work.  However, regular readers of this page will remember our recent post on the problems posed by iframes for 3rd party page-level filtering.  Specifically, that “seeing through” iframes is impossible for an ad buy – like the vast majority of ad network buys – the composition of which is not known in advance.

So why would a (to date) publicity-hungry startup like DV announce seemingly ground-breaking technology in a way that recalls the indictment of a senior White House staffer?  The only reason I can think of is that this announcement amounts to either a) an admission that DV is using the methods of hackers to exploit holes in browser security and enable collection of data that all commercial browsers prevent for important privacy reasons or b) a clumsy and misleading attempt to confuse the market about what is technically possible.

The former would raise extremely troubling privacy concerns, particularly against the backdrop of increased scrutiny on collection of user data for BT.  The latter is obviously not particularly comforting either, but at least it doesn’t open unsuspecting agencies and brands up to PR backlash, consumer lawsuits and/or government sanctions.  Either way, prospective DV clients considering this solution should ask tough, direct questions about how this apparent iframe miracle is performed before touching it with the proverbial ten foot pole.  Specifically, buyers’ technical staffs should seek to understand clearly and precisely how each page in an ad buy would be conclusively identified and filtered, including each page where the ad is displayed within an iframe.  As I mentioned above, be sure to consider the case where the composition of the buy is not known in advance, like most ad network buys.

Rest assured that we will be working with our agency partners to fully explore these claims and will share whatever facts we uncover on this page.  Please feel free also to share with me anything you know or find out.  As we set about that work (or at least until DV is good enough to clarify their release), I would renew my call for a New Year’s resolution:  let’s elevate the dialog from misleading marketing claims to honest discussion and execution of the cutting edge solutions that sophisticated clients demand and deserve.

 

CBS’ Decision

by Andy Atherton
December 14th, 2009

Some quick comments on this morning’s Ad Age article on CBS stepping away from networks. The “publishers vs. networks” issue has ebbed and flowed pretty consistently since I started in this business at Yahoo! in 2002.  It seems to ebb when revenue is scarce and flow when demand picks back up, with clear evidence of both trend and seasonality.  There is obviously some rationality to this pattern, but I have always thought that the “turn ‘em on, turn ‘em off” approach is a blunt instrument that doesn’t serve publishers, particularly in the long term.

For example, in this article, CBS draws a distinction between the third party networks they are turning off and agency-owned networks (e.g., Vivaki) with whom they will continue to do business. As Michael Zimbalist of NY Times points out in another recent article, from a publisher perspective these agency-owned entities have a lot in common with third party networks.  So it’s unclear how leaving them “on” makes sense if the best solution for third party networks is “off”.

Apart from this inconsistency, two other big issues with the on/off approach are lack of resolution and poor responsiveness to dynamic market conditions.  While networks overall may monetize at a lower rate than direct sales efforts, certain networks will be more or less competitive for certain inventory (resolution) and at different times (dynamics).  RTB was designed to address these two “hard coding” issues (amongst others), but neither AdX 2.0 nor Right Media are close to ready to be relied upon as sole indirect demand channels.  Internal agency network efforts are still nascent as well.  The bottom line is that vastly more demand still flows through third party networks than through of any of these channels.

So rather than bowing out of a significant majority of the quickly evolving ad ecosystem, I think the right publisher solution is a framework that coordinates direct and indirect sales efforts to create the competition for inventory that drives maximum revenue for the publisher. Based on my long experience at Yahoo!, I laid out the broad strokes of such a framework in an article for MediaPost earlier this year. Publishers that learn fastest and best how to apply such a framework in their particular circumstances will achieve levels of monetization that increasingly distinguish them from their more isolationist peers.

None of us is as smart as all of us; the key to staying on the cutting edge of monetization is coordinating the best efforts of both direct and indirect channels on a dynamic basis.  Today and for the foreseeable future, third party ad networks are an important part of that picture.

 

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