Great minds think alike

by Andy Atherton
October 29th, 2009

Nice short piece this AM from Peter Kafka of allthingsd re: Microsoft’s plans to enter the Exchange 2.0 landscape with a re-tooled AdECN.  Very much in line with my post earlier this week in Ad Age.  As I wrote, the next 12-36 months will be interesting indeed…

 

In Search of Exchange 3.0

by Andy Atherton
October 27th, 2009

I thought readers of this blog may also be interested in my guest post for Ad Age, where I give a brief history of the evolution of the display advertising exchange ecosystem and suggest what I believe is the next step.  This post for Ad Age follows up on my previous post here.

As always, let me know what you think!

 

The click isn’t just resting…

by Andy Atherton
October 9th, 2009

An article in today’s eMarketer nicely summarizes some recent comScore / Starcom USA research showing that fewer and fewer users are clicking on ads and those clicks are concentrated in an ever smaller share of the user base.  Not good news for fans of CTR as an “optimization” metric – and there are still too many of these.

The article includes a priceless quote from John Lowell, Starcom USA SVP and director, research and analytics, “A click means nothing, earns no revenue and creates no brand equity. Your online advertising has some goal—and it’s certainly not to generate clicks.”  Don’t mince words John.  Tell us what you really think.  We’ve seen the same with our own offline sales measurements, by the way.  CTR is not even remotely correlated with offline sales lift or associated campaign ROI.  Here’s an example of the lack of correlation from some recent campaigns:

CTR vs. ROI

Reading Lowell’s quote and considering the fact that this is still even a topic for discussion reminded me of Monty Python’s famous Parrot Sketch.

Advertiser: “I know a dead metric when I see one and I am looking at one right now.”

DR Network: “No, no it’s not dead.  It’s just resting.”

 

A very smart publisher (redux)

by Andy Atherton
October 8th, 2009

Another tremendously insightful article yesterday from Michael Zimbalist of NYT.  This guy is sharp.  His analysis of the situation is dead on and I completely agree with the rough bucketing of potential outcomes and associated implications for the various ecosystem players.

However, I want to make it clear that the key to Zimbalist’s positive outcome scenario (scenario 3) is the emergence of capabilities that aren’t widely available today.  As Dan Ballister wrote in his comment to the article, “If buyers are going after audience in real-time auctions, will they make peace with having to forfeit control over ad environment and delivery predictability?  What good is it to reach your audience when they don’t want to be found, or to only run 15% of your back-to-school campaign on time because you kept getting outbid?”

Well put.

In order for Brand marketers to fully leverage the emerging exchange ecosystem they will need sophisticated technology for page-level quality filtering, pricing & delivery prediction, R/F & composition management, delivery smoothing, offline impact measurement, etc.   In case it’s not obvious, that’s a very different toolset than the fine targeting and CPA-driven optimization engines of which the market has produced scores of copies thus far – on both the demand side and the supply side.

Stay tuned for some more in depth thoughts on this topic shortly.

 

Mike Linton on shiny objects

by Andy Atherton
October 7th, 2009

Approaching the anniversary of our first “official” publication, I wanted to highlight a recent, thought-provoking article by Mike Linton, former CMO of eBay and Best Buy.

Linton raises some very important points about the limitations of some of the new capabilities enabled by the Internet in the context of the less flashy businesses that spend the majority of marketing dollars.  As he puts it, “Maybe the paper towel Facebook community or lawn fertilizer Tweets might work for you, but I doubt it”.  I couldn’t have said it better myself.

The higher level message here is not that the Internet isn’t an extremely important media vehicle.  It unquestionably is.  But we shouldn’t abandon everything we’ve learned as marketers over the years in our pursuit of the latest in a never-ending series of shiny objects.  Some of today’s shiny objects will become valuable, scalable tools, but many more of them won’t.

Linton didn’t get to be CMO of eBay by being an internet skeptic.  I think marketers would be wise to consider this perspective.

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